Conflict at work may be unavoidable, but a leader can change the way he or she resolves the situation.
Sharon and Mary talk about conflicts early on in their working relationship when they were figuring out how to work together, adapting to the other’s different personalities, and their different approaches to working on things. Communication effectively and understanding how the other person communicates is key.
“If you don’t understand how the other person… where they are coming from, and it’s not just their cultural values or beliefs, but it’s also just their communication style. Maybe how they respond in very stressful situations. And I think you have to understand that and you have to adjust your way of approaching things, and hearing things in order for it to go from a potentially destructive situation to a productive situation.” ~ Sharon DeLay
What You Will Learn In This Episode:
- A better understanding of productive conflict and its role in the workplace
- The difference between conflict resolution and productive conflict
- The benefits of “owning” your part in a conflict
Join the discussion in our #MicrobizUS Twitter Chat Wednesday, December 5th at 2pm on Productive Conflict In The Workplace. Follow along on our Twitter page @microbizpodcast or follow the hashtag #MicrobizUS
Thank you to our podcast sponsor Liberty National Bank Expect the Best®
Liberty National Bank has six locations to help you: Ada, Bellefontaine, Bellefontaine South, Kenton, Marysville, Westerville
About our Co-Host Sharon DeLay
- 4889 Sinclair Road, Suite 103
- Columbus, Ohio 43229
- (614) 473-0122
Sharon DeLay is the Founder and President of GO-HR, a full-service HR consulting business in Columbus. It works mainly with microbusinesses, doing everything from hiring to firing employees, and all Human Resource Management services that fall in between. You can’t “Go” without HR.
About our Host Mary McCarthy
- Host, The Successful Micropreneur Podcast
- CEO, YMT Consultants
- Co-Founder of the Women’s Small Business Accelerator, Inc.
Mary McCarthy is the President of YMT Consultants, an entrepreneurial consulting and training firm in the Columbus, Ohio area. It focuses on one-on-one work with microbusiness owners (businesses with 20 or fewer employees, including the solopreneur), assisting them to monetize and create systems for their small businesses.